Admin & Store Operations Assistant

SNV is a global development partner, deeply rooted in the countries where we operate. Driven by a vision of a better world where all people live with dignity and have equitable opportunities to thrive 
Sustainably, SNV strengthens capacities and catalyzes partnerships that transform agri-food, energy, and water systems. We help strengthen institutions and effective governance, reduce gender inequalities and barriers to social inclusion, and enable adaptation and mitigation to the climate and biodiversity crises. 

With 60 years of experience and a team of approximately 1,600 people, we support our partners in more than 20 countries in Africa and Asia, tailoring our approaches to different contexts to achieve large-scale impact and create more equitable lives for all. 

Our core values of people-centeredness and respect, equity and equality, and diversity and inclusion are fundamental to who we are and what we do. This is reflected in our vision, mission, and strategy, which set out our aspirations and commitments as our compass towards 2030.

For more information on SNV, please refer to our website: www.snv.org. 

Position Summary

 Admin and Store Operations Assistant is part of Regional Operations team, within a SNV Tigray region, which focuses on providing operation support services in the Tigray, to ensure the availability and quality of administration and logistics, fully support SNV operations.

She/he acts as a service provider, supporting all projects in operation support functions, ensuring a timely response to the projects and the client community.

Administration and Facility

• Receive visitors and calls, handle their inquiries, and direct them to the appropriate persons according to their needs and the updated visitors’ list tracker.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals, if any
• Maintain scheduling and event calendars and assist on booking meeting rooms and events in the office, including with external hotels, if any
• Support the operation team on taxi booking and payment preparation at the regional level.

Stock Management 

• Ensure that all goods in the regional office are packed safely and segregated according to their nature.
• Manage regional stock data and tracking systems in accordance with SNV standard procedures.
• Always Ensure physical stock in the stores tally with book balances
• Organize the loading, unloading, and stocking of all stores when stock arrives or is to be taken out.
• Ensure all stock is in its correct positions and easily accessible.

Fixed Asset Management

• Manage fixed asset inventory and tracking systems in regional office, submit a report to the Regional Office Manager & Addis Ababa SNV office.
• Keeps track of all asset and equipment movements and updates asset and equipment registers in SharePoint and SBD
• Ensure Asset tags for every asset in the region with consultation from the SNV Addis Ababa office.
• Review and update asset description, tag numbers & categories, and related information in SBD.
• Monitor and review all receiving transactions for accuracy; and in case of any discrepancy, inform the regional office manager and suggest corrective measures.

Security of stock and Office

• Ensure that all stocks are secure, and stock levels are per their level on the appropriate bin card/stock cards and other storage documentation.
• Ensure that the stores and office are in a lockable state and quickly report on any insecurities on the stores
• Ensure proper cleaning and safeguarding of SNV Tigray regional office

File Management

• Maintain all store management folders in an orderly fashion.
• Ensure Warehouse management files archived in SBD.
• Fixed Asset transfer Certificate
• Fixed asset disposal (Donations, Sales, transfers etc.)
• GRN & Packing Lists
• Stock Cards, Bin Cards
• Stock Requisition Form
• Donation in Kind (DIK)

 Cleaning 

•  Ensure cleaning of all stores and office should be done daily.

• Bachelor’s degree in Management, Business Administration, Procurement and Supply Chain Management, or a related field.
• Relevant experience with a minimum of 2 or 3 years in operations, warehouse management, fixed asset management, and/or administration activities.

Additional Skills:

• Knowledge of experience in organizational effectiveness and administrative/operations implementing best practices.
• Familiarity with office operations, filing systems, and document handling.
• Experience using Microsoft Office applications (Word, Excel, Outlook) and record-keeping tools.
• Excellent computer skills and proficiency in Excel, Word, Outlook, and Access.
• Good reporting and communication skills.
• Attention to detail.
• Ability to plan with good organizational skills, including prioritization.
• Initiative and ability to follow up on issues.
• A demonstrated commitment to high professional ethical standards. 
• Commitment to SNV's mission and values, gender equality, and social justice.

Competencies:

• Initiative
• Problem analysis
• Accuracy
• Adaptability
• Flexibility

Contract Type: National, Full-time

Expected start date: As soon as possible

Duty Station: Mekelle

Contract Duration: for one year with the possibility of extension

How to Apply
If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and a letter of motivation before/on November 28, 2025. Please submit your application only via Smart Recruiters. All information will be kept in the strictest confidentiality.
If your educational qualification and skills match the position's requirements, we will contact you to advise on the next steps in the recruitment process.

Working at SNV  
SNV offers a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our staff benefit from and contribute to an internal and global network of experts.

At SNV, inclusivity is at the heart of our ethos. We celebrate the diversity of our workforce and uphold a policy of non-discrimination based on factors such as disability status, religion, ethnic origin, gender, sexual orientation, and more.

Vetting
SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for both nationally and internationally determined positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “Statement of Conduct". This Statement of Conduct adopts the definitions used in the Scheme. 

SNV is an equal opportunities employer and female candidates are encouraged to apply.

We do not appreciate third-party mediation based on this advertisement.