Support Officer

SNV is a global development partner, deeply rooted in the countries where we operate. We are driven by a vision of a better world: A world where across every society all people live with dignity and have equitable opportunities to thrive sustainably. To make this vision a reality, we need transformations in vital agri-food, energy, and water systems. SNV contributes by strengthening capacities and catalysing partnerships in these sectors. We help strengthen institutions and effective governance, reduce gender inequalities and barriers to social inclusion, and enable adaptation and mitigation to the climate and biodiversity crises.

Building on 60 years of experience we support our partners with our technical and process expertise and methodological rigour. We do this in more than 20 countries in Africa and Asia with a team of approximately 1,600 colleagues. By being adaptable and tailoring our approaches to these different contexts, we can contribute to impact at scale, resulting in more equitable lives for all.

Our core values of people-centeredness and respect, equity and equality, and diversity and inclusion, are fundamental to who we are, and what we do. This is reflected in our vision and mission, and strategy, which sets out our aspirations and commitments as our compass towards 2030.
 

We are currently looking for Support Officer, Full-time, based in Jakarta to support the operation of SNV in Indonesia.

Supports SNV employees on facility matters, making sure the office environment is an optimal workplace for the employees

1. Assist in maintenance services for office and inventory, based on maintenance procedures and based on work instructions of the supervisor, and identify when external maintenance services are needed
2. Book and record bookings for meeting rooms, (support in) set up of meeting rooms and office functions and move furniture in the office, based on directions of users and guidelines on usage of equipment.
3. Record and maintain list of office inventory mainly for Jakarta, and coordinating for field offices.

Supports SNV-employees and visitors in office support

1. Welcome visitors and guests, provide coffee/tea, photocopy, bind and archive of documents, carry out elementary administrative tasks (register of receipts, invoices and log keeping) based on work instructions
2. Answer and put through incoming calls, handle and register incoming mails and faxes, connect outgoing calls and send faxes when needed

Supports SNV employees and visitors by receiving and answering office related questions based on work instruction.

1. Purchase, record and distribute stock as required, ensure adequate supply of stationery (paper, letterhead, envelope etc.) and supplies (coffee, tea, cleaning product etc.)
2. Take care of all incoming and outgoing mail and collect deliveries (pick up and deliver mail/document), based on work instructions
3. Petty cash payment
4. Execute activities to support others based on request, like assist in insurance claim, insurance purchase and payment, scanning and filing and extension of vehicle tax

Support operation services/ HR administration to ensure service continuity

1. Organize employee insurance claim
2. Organize medical check-up
3. Assist with administrative reporting based on guidance/ instruction from Operation Manager

1. Diploma-3 degree
2. Minimum of 3 years’ relevant professional experience in office administration, preferably in similar organization as SNV.
3. Strong interpersonal skills
4. Self-motivated and organized
5. Responsible, honest, and diligent.
6. Native Bahasa Indonesia speaker with a good command of spoken and written English
7. Good computer skills (Ms. Word, Ms. Excel, Ms. Power Point, Internet and Outlook) is an added value

Contract Duration: 1 year with possible extension

Desired start date:  November 2026

Working at SNV

SNV offers a competitive salary and comprehensive benefits package. We offer a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our staff benefit from, and contribute to, an internal global network of experts. 

SNV strives to be an inclusive employer, thriving on the diversity of its people and does not discriminate on the basis of disability status, religion, ethnic origin, gender and sexual orientation, etc.

How to apply

If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and a letter of motivation before/ on the 12 October 2026. 

Please submit your application only via SmartRecruiters. All information will be in the strictest confidence. We will revert to you as soon as possible when we have reviewed your application.

If we see that your experience and skills match the requirements of the position, we will contact you to advise you of the next steps in the recruitment process.

Reference check and vetting

We will require that you provide us with the full details of three people who are willing to act as a reference.  We will not contact these references without your explicit permission.

SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for International determined positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “Statement of Conduct". This Statement of Conduct adopts the definitions used in the Scheme. 

We do not appreciate third-party mediation based on this advertisement.